tado° was developed to reduce your energy consumption when heating or cooling. Not satisfied? Then get your money back.
Whether you bought your tado° product from us or from another online shop, returning it is easy.
Our customer service team will be happy to advise you on your next steps – simply contact us via the chat.
Send your tado° products back to us.
As soon as we’ve received your tado° products, we’ll refund your money back to you*.
*The Energy Savings Guarantee applies to all heating products that were purchased within the last 12 months. The products must have been actively used for at least six months. The Energy Savings Guarantee for the Smart AC Control is valid for the first 100 days after purchase. The products must have been actively used for at least two months.
